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Page 1 - Fax over IP Networ

Voice / Fax over IP Networks User Guide for Voice/IP Gateways Digital Models (T1, E1, ISDN-PRI): MVP-2410/3010

Page 2 - User Guide

Overview MultiVOIP User Guide 10 H.323, SIP & SPP. Being H.323 compatible, the MVP2410 can place calls to telephone equipment at remote IP netw

Page 3 - CONTENTS

Technical Configuration MultiVOIP User Guide 100 E1 Parameter Definitions Field Name Values Description T1/E1/ISDN E1 European standard. Long-

Page 4

MultiVOIP User Guide Technical Configuration 101 E1 Parameter Definitions (cont’d) Field Name Values Description CAS Protocol E&M Immed

Page 5

Technical Configuration MultiVOIP User Guide 102 E1 Parameter Definitions Field Name Values Description FXS Ground Start Supervision Paramet

Page 6 - Chapter 1: Overview

MultiVOIP User Guide Technical Configuration 103 E1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground Start Supervision Pa

Page 7 - About This Manual

Technical Configuration MultiVOIP User Guide 104 E1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Country se

Page 8 - MultiVOIP Product Family

MultiVOIP User Guide Technical Configuration 105 E1 Parameter Definitions (cont’d) Field Name Values Description General E1/E1/ISDN Parameters

Page 9 - MVP24-48)

Technical Configuration MultiVOIP User Guide 106 E1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS Matc

Page 10

MultiVOIP User Guide Technical Configuration 10710. Set ISDN Parameters (if applicable). These parameters are acces-sible in the T1/E1/ISDN Para

Page 11

Technical Configuration MultiVOIP User Guide 108 11. Set Call Signaling Parameters. This dialog box leads to 3 others, one for each of the call-

Page 12

MultiVOIP User Guide Technical Configuration 109 The tables below describes all fields in the general H.323 Call Signaling screen. H.323 Call Si

Page 13

MultiVOIP User Guide Overview 11 RADIUS Support. Inter-operation with a RADIUS server allows for call accounting (especially for billing) on a voi

Page 14

Technical Configuration MultiVOIP User Guide 110 H.323 Call Signaling Parameter Defns (cont’d) Field Name Values Description GateKeeper RA

Page 15 - T1 Front Panel LEDs

MultiVOIP User Guide Technical Configuration 111. H.323 Call Signaling Parameter Defns (cont’d) GateKeeper RAS Parameters Field Name Values Desc

Page 16

Technical Configuration MultiVOIP User Guide 112 H.323 Call Signaling Parameter Definitions (cont’d) Field Name Values Description H.323 Versio

Page 17 - (MVP3010 & MVP30-60)

MultiVOIP User Guide Technical Configuration 113 H.323 Call Signaling Parameter Definitions (cont’d) Field Name Values Description H.323 Versio

Page 18

Technical Configuration MultiVOIP User Guide 114 The tables below describes all fields in the general SIP Call Signaling screen. SIP Call Sign

Page 19

MultiVOIP User Guide Technical Configuration 115 SIP Call Signaling Parameter Definitions (cont’d) Field Name Values Description SIP Proxy Para

Page 20

Technical Configuration MultiVOIP User Guide 116 SIP Call Signaling Parameter Definitions (cont’d) Field Name Values & Description SIP Pro

Page 21

MultiVOIP User Guide Technical Configuration 117

Page 22

Technical Configuration MultiVOIP User Guide 118 The tables below describes all fields in the general SPP Call Signaling screen. SPP Call Signali

Page 23 - E1 Front Panel LEDs

MultiVOIP User Guide Technical Configuration 119 SPP Call Signaling Parameter Definitions (cont’d) Field Name Values Description Single Port Prot

Page 24 - E1 LED Descriptions

Overview MultiVOIP User Guide 12 While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of t

Page 25 - Specifications

Technical Configuration MultiVOIP User Guide 120 SPP Call Signaling Parameter Definitions (cont’d) Field Name Values Description Proxy/NAT Devi

Page 26

MultiVOIP User Guide Technical Configuration 12111. Set SNMP Parameters (Remote Voip Management). This dialog box can be reached by pulldown menu

Page 27 - Related Documentation

Technical Configuration MultiVOIP User Guide 122 In each field, enter the values that fit your particular system.

Page 28

MultiVOIP User Guide Technical Configuration 123The SNMP Parameter fields are described in the table below. SNMP Parameter Definitions Field Name

Page 29

Technical Configuration MultiVOIP User Guide 124 12. Set Regional Parameters (Phone Signaling Tones & Cadences). This dialog box can be reac

Page 30

MultiVOIP User Guide Technical Configuration 125The Regional Parameters screen will appear. For the country selected, the standard set of frequency

Page 31 - Safety Warnings

Technical Configuration MultiVOIP User Guide 126 The Regional Parameters fields are described in the table below. “Regional Parameter” Definitio

Page 32 - Unpacking Your MultiVOIP

MultiVOIP User Guide Technical Configuration 127 “Regional Parameter” Definitions Field Name Values Description Country/ Region USA, Japan, UK, C

Page 33 - Rack Mounting Instructions

Technical Configuration MultiVOIP User Guide 128 “Regional Parameter” Definitions (cont’d) Field Name Values Description Standard Tones fie

Page 34

MultiVOIP User Guide Technical Configuration 129 “Regional Parameter” Definitions (cont’d) Field Name Values Description Country Selection for B

Page 35

MultiVOIP User Guide Overview 13 The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the M

Page 36 - Cabling

Technical Configuration MultiVOIP User Guide 130 13. Set Custom Tones and Cadences (optional). The Regional Parameters dialog box has a secondary

Page 37 - Grounding Screw

MultiVOIP User Guide Technical Configuration 131The Custom Tone-Pair Settings fields are described in the table below. Custom Tone-Pair Settings

Page 38

Technical Configuration MultiVOIP User Guide 132 Custom Tone-Pair Settings Definitions Field Name Values Description Cadence 1 integer time va

Page 39

MultiVOIP User Guide Technical Configuration 13314. Set SMTP Parameters (Log Reports by Email). The SMTP Parameters screen is applicable when the

Page 40

Technical Configuration MultiVOIP User Guide 134 The SMTP Parameters screen is shown below “SMTP Parameters” Definitions Field Name Valu

Page 41

MultiVOIP User Guide Technical Configuration 135 . “SMTP Parameters” Definitions (cont’d) Field Name Values Description Password alpha-numeric L

Page 42

Technical Configuration MultiVOIP User Guide 136 The SMTP Parameters dialog box has a secondary dialog box, Custom Fields, that allows you to cus

Page 43

MultiVOIP User Guide Technical Configuration 137 “Custom Fields” Definitions (cont’d) Field Description Field Description Bytes Sent Total

Page 44

Technical Configuration MultiVOIP User Guide 138 “Custom Fields” Definitions (cont’d) Field Description Field Description Server Details Th

Page 45

MultiVOIP User Guide Technical Configuration 139

Page 46 - Software

Overview MultiVOIP User Guide 14 Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units.

Page 47

Technical Configuration MultiVOIP User Guide 140 15. Set Log Reporting Method. The Logs screen lets you choose how the VoIP administrator will r

Page 48

MultiVOIP User Guide Technical Configuration 141If you enable console messages, you can customize the types of messages to be included/excluded in

Page 49

Technical Configuration MultiVOIP User Guide 142 “Logs” Screen Definitions Field Name Values Description Enable Console Messages Y/N Allows Mul

Page 50 - Configuring the MultiVOIP

MultiVOIP User Guide Technical Configuration 143To customize console messages by category and/or by channel, click on “Filters” and use the Console

Page 51

Technical Configuration MultiVOIP User Guide 144 16. Set Supplementary Services Parameters. This dialog box can be reached by pulldown menu, keyb

Page 52

MultiVOIP User Guide Technical Configuration 145In each field, enter the values that fit your particular network. Of the features implemented un

Page 53 - Local Configuration

Technical Configuration MultiVOIP User Guide 146 the channel over which the call is being originated (for example, “Calling Party - Omaha Sales Of

Page 54 - Record for each VOIP Site

MultiVOIP User Guide Technical Configuration 147The Supplementary Services fields are described in the tables below. Supplementary Services

Page 55 - Record for this VOIP Site

Technical Configuration MultiVOIP User Guide 148 Supplementary Services Definitions (cont’d) Field Name Values Description Call Hold Enable Y/N

Page 56 - E1 Telephony Parameters:

MultiVOIP User Guide Technical Configuration 149 Supplementary Services Definitions (cont’d) Field Name Values Description Call Name Identificati

Page 57 - re: email account for VOIP

MultiVOIP User Guide Overview 15 Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the

Page 58 - Config Info CheckList

Technical Configuration MultiVOIP User Guide 150 Supplementary Services Definitions (cont’d) Field Name Values Description Calling Party, Allo

Page 59

MultiVOIP User Guide Technical Configuration 151 Supplementary Services Definitions (cont’d) Field Name Values Description Alerting Party, Allowe

Page 60

Technical Configuration MultiVOIP User Guide 152 Supplementary Services Definitions (cont’d) Field Name Values Description Busy Party, Allowed

Page 61

MultiVOIP User Guide Technical Configuration 153 Supplementary Services Definitions (cont’d) Field Name Values Description Connected Party, Allow

Page 62

Technical Configuration MultiVOIP User Guide 154 Supplementary Services Definitions (cont’d) Field Name Values Description Caller ID This is

Page 63

MultiVOIP User Guide Technical Configuration 15517. Set NAT Traversal parameters. NAT (Network Address Translation) parameters are applicable only

Page 64

Technical Configuration MultiVOIP User Guide 156 Accessing “NAT Traversal” Parameters Pulldown Icon Shortcut Sidebar Ctrl + Alt + Sft +

Page 65 - Ctrl + Alt + I

MultiVOIP User Guide Technical Configuration 157 NAT Traversal Definitions (cont’d) Field Name Values Description Enable (STUN) Y/N Enables STUN

Page 66

Technical Configuration MultiVOIP User Guide 158 18. Set RADIUS parameters. In general, RADIUS is concerned with authentication, authorization,

Page 67

MultiVOIP User Guide Technical Configuration 159 The fields of the RADIUS screen are described in the table below.

Page 68 - HIGHEST PRIORITY

Overview MultiVOIP User Guide 16 MVP2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of power. Boot After power u

Page 69

Technical Configuration MultiVOIP User Guide 160 RADIUS Screen Field Definitions Field Name Values Description Enable Accounting Y/N When che

Page 70

MultiVOIP User Guide Technical Configuration 161 The RADIUS Parameters dialog box has a secondary dialog box, Custom Fields, that allows you to cu

Page 71

Technical Configuration MultiVOIP User Guide 162 “Custom Fields” Definitions (cont’d) Field Description Field Description Bytes Sent To

Page 72 - Default = disabled

MultiVOIP User Guide Technical Configuration 163 “Custom Fields” Definitions (cont’d) Field Description Field Description From Details To Deta

Page 73

Technical Configuration MultiVOIP User Guide 164 19. Set Baud Rate. The Connection option in the sidebar menu has a “Settings” item that include

Page 74

MultiVOIP User Guide Technical Configuration 16520. View System Information screen and set updating interval (optional). This dialog box can be r

Page 75 - Ctrl + H

Technical Configuration MultiVOIP User Guide 166 This screen presents vital system information at a glance. Its primary use is in troubleshooting.

Page 76

MultiVOIP User Guide Technical Configuration 167 System Information Parameter Definitions (cont’d) Field Name Values Description Configur- ation

Page 77

Technical Configuration MultiVOIP User Guide 168 The frequency with which the System Information screen is updated is determined by a setting in t

Page 78 - 1-8 (810)

MultiVOIP User Guide Technical Configuration 16922. Creating a User Default Configuration. When a “Setup” (complete grouping of parameters) is bei

Page 79

MultiVOIP User Guide Overview 17 Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) We proudly present MultiTech’s E1 Digital Multi-VOIP prod

Page 80

170 Chapter 6: T1 Phonebook Configuration (North American Telephony Standards)

Page 81

MultiVOIP User Guide T1 PhoneBook Configuration 171 T1 Versus E1 Telephony Environments We present separate chapters for the MVP2410 MultiVOIP (this

Page 82

T1 Phonebook Configuration MultiVOIP User Guide 172 remote VoIP sites, including non-toll calls completed in the PSTN at the remote site. The “Inbou

Page 83

MultiVOIP User Guide T1 PhoneBook Configuration 173 Phonebook configuration screens can be accessed using icons or the sidebar menu. Phonebook Icons

Page 84

T1 Phonebook Configuration MultiVOIP User Guide 174 Phonebook Pulldown Menu Inbound Phonebook Shortcut Outbound Phonebook Shortcut Alt + I Alt

Page 85

MultiVOIP User Guide T1 PhoneBook Configuration 175 1. Select Outbound Phone Book/List Entries. Fields in the “Details” section will differ depen

Page 86 - MultiVOIP gateways

T1 Phonebook Configuration MultiVOIP User Guide 176 2. The Add/Edit Outbound PhoneBook screen appears. Enter Outbound PhoneBook data for your Mul

Page 87 - Modem Relay

MultiVOIP User Guide T1 PhoneBook Configuration 177 The fields of the Add/Edit Outbound Phone Book screen are described in the table below. Add/E

Page 88

T1 Phonebook Configuration MultiVOIP User Guide 178 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description

Page 89 - Ctrl + T

MultiVOIP User Guide T1 PhoneBook Configuration 179 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description H.32

Page 90

Overview MultiVOIP User Guide 18 H. 323, SIP, & SPP. Being H.323 compatible, the MVP3010 can place calls to telephone equipment at remote IP ne

Page 91

T1 Phonebook Configuration MultiVOIP User Guide 180 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description SIP

Page 92

MultiVOIP User Guide T1 PhoneBook Configuration 181 Add/Edit Outbound Phone Book: Field Def’ns (cont’d) Field Name Values Description SPP Fiel

Page 93

T1 Phonebook Configuration MultiVOIP User Guide 182 Clicking on the Advanced button brings up the Alternate Routing secondary screen. This feature p

Page 94

MultiVOIP User Guide T1 PhoneBook Configuration 183 Alternate Routing Field Definitions Field Name Values Description Alternate IP Address n.n.n.n

Page 95

T1 Phonebook Configuration MultiVOIP User Guide 184 3. Select Inbound PhoneBook | List Entries.

Page 96

MultiVOIP User Guide T1 PhoneBook Configuration 185 4. The Add/Edit Inbound PhoneBook screen appears.

Page 97

T1 Phonebook Configuration MultiVOIP User Guide 186 Enter Inbound PhoneBook data for your MultiVOIP. The fields of the Add/Edit Inbound PhoneBook s

Page 98

MultiVOIP User Guide T1 PhoneBook Configuration 187 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Call

Page 99

T1 Phonebook Configuration MultiVOIP User Guide 188 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values and Description Rin

Page 100

MultiVOIP User Guide T1 PhoneBook Configuration 189 T1 Phonebook Examples The following example demonstrates how Outbound and Inbound PhoneBook entr

Page 101

MultiVOIP User Guide Overview 19 supports inter-operation with RADIUS servers for the RADIUS accounting function (but not the RADIUS authentication

Page 102

T1 Phonebook Configuration MultiVOIP User Guide 190 An outline of the equipment setup in both offices is shown below. IPNetworkDigitalVoIP200.2.10

Page 103

MultiVOIP User Guide T1 PhoneBook Configuration 191 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Baltimor

Page 104

T1 Phonebook Configuration MultiVOIP User Guide 192 To call the Minneapolis/St. Paul area, a Baltimore employee must dial eleven digits. (In this ca

Page 105

MultiVOIP User Guide T1 PhoneBook Configuration 193 Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches th

Page 106

T1 Phonebook Configuration MultiVOIP User Guide 194 The Outbound PhoneBook for the Minneapolis VOIP is shown below. The third destination pattern,

Page 107

MultiVOIP User Guide T1 PhoneBook Configuration 195 Configuring Mixed Digital/Analog VOIP Systems Analog MultiVOIP units, like the MVP-210/410/810 a

Page 108 - Alt + C

T1 Phonebook Configuration MultiVOIP User Guide 196 The Series I analog VOIP phone book resides in the “Host” VOIP unit at Site B. It applies to bo

Page 109

MultiVOIP User Guide T1 PhoneBook Configuration 197 These seven phone books are shown below. Phone Book for Series I Analog VOIP Host Unit (Site B)

Page 110

T1 Phonebook Configuration MultiVOIP User Guide 198 Note 1. The “x” is a wildcard character. Note 2. By specifying “Channel 0,” we instruct the MV

Page 111

MultiVOIP User Guide T1 PhoneBook Configuration 199 Outbound Phone Book for MVP2410 Digital VOIP (Site D) Destin. Pattern Remove Prefix Add Prefix

Page 112

2 User Guide S000384A Digital MultiVOIP Units (Models MVP2410, MVP3010) Upgrade Units (MVP24-48 and MVP30-60) This publication may not be reprod

Page 113

Overview MultiVOIP User Guide 20 While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of t

Page 114

T1 Phonebook Configuration MultiVOIP User Guide 200 Inbound Phonebook for MVP2410 Digital VOIP (Site D) Remove Prefix Add Prefix Channel Number Com

Page 115

MultiVOIP User Guide T1 PhoneBook Configuration 201 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix I

Page 116

T1 Phonebook Configuration MultiVOIP User Guide 202 Inbound Phonebook for MVP410 Analog VOIP (Site F) Remove Prefix Add Prefix Channel Number Comme

Page 117

MultiVOIP User Guide T1 PhoneBook Configuration 203 Outbound Phone Book for MVP210 Analog VOIP (Site E) Destin. Pattern Remove Prefix Add Prefix

Page 118

T1 Phonebook Configuration MultiVOIP User Guide 204 Inbound Phonebook for MVP210 Analog VOIP (Site E) Remove Prefix Add Prefix Channel Number Comme

Page 119

MultiVOIP User Guide T1 PhoneBook Configuration 205 Site D calling Site C 1. Dial 9,15077175662. 2. “9” gets outside line. On some PBXs, an “8” m

Page 120 - SPP Client/Registrar System

T1 Phonebook Configuration MultiVOIP User Guide 206 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone system

Page 121 - Ctrl + M

MultiVOIP User Guide T1 PhoneBook Configuration 207 Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in P

Page 122

208 Chapter 7: E1 Phonebook Configuration (European Telephony Standards)

Page 123

MultiVOIP User Guide E1 PhoneBook Configuration 209 E1 Versus T1 Telephony Environments We present separate chapters for the MVP3010 MultiVOIP (this

Page 124 - Ctrl + R

MultiVOIP User Guide Overview 21 The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the M

Page 125

E1 Phonebook Configuration MultiVOIP User Guide 210 onto a single network. Typically these are private networks. Free Calls: One VOIP Site to Anot

Page 126 - Intercept tone is applicable

MultiVOIP User Guide E1 PhoneBook Configuration 211 Local Rate Calls: Within Local Calling Area of Remote VOIP In the second use of the VOIP system,

Page 127

E1 Phonebook Configuration MultiVOIP User Guide 212 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhe

Page 128 - (cont’d)

MultiVOIP User Guide E1 PhoneBook Configuration 213 National Rate Calls: Within Nation of Remote VOIP Site In the third use of the VOIP system, the

Page 129 - Default:

E1 Phonebook Configuration MultiVOIP User Guide 214 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhe

Page 130

MultiVOIP User Guide E1 PhoneBook Configuration 215 In order for any VOIP phone call to be made, there must be both an Inbound Phonebook entry and an

Page 131

E1 Phonebook Configuration MultiVOIP User Guide 216 Phonebook configuration screens can be accessed using icons or the sidebar menu. Phonebook Icons

Page 132

MultiVOIP User Guide E1 PhoneBook Configuration 217 Phonebook Pulldown Menu Inbound Phonebook Shortcut Outbound Phonebook Shortcut Alt + I Alt +

Page 133 - Ctrl + Alt + S

E1 Phonebook Configuration MultiVOIP User Guide 218 Phonebook Configuration Procedure 1. Select Outbound Phone Book/List Entries. Click Add.

Page 134

MultiVOIP User Guide E1 PhoneBook Configuration 219 2. The Add/Edit Outbound PhoneBook screen appears. Enter Outbound PhoneBook data for your Multi

Page 135

Overview MultiVOIP User Guide 22 Logging of System Events. MultiTech has built SysLog Server functionality into the software of the MultiVOIP units.

Page 136

E1 Phonebook Configuration MultiVOIP User Guide 220 The fields of the Add/Edit Outbound Phone Book screen are described in the table below. Add/E

Page 137 - Capability

MultiVOIP User Guide E1 PhoneBook Configuration 221 Add/Edit Outbound Phone Book: Field Definitions Field Name Values Description Destination P

Page 138 - Disconnect

E1 Phonebook Configuration MultiVOIP User Guide 222 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description H.323

Page 139

MultiVOIP User Guide E1 PhoneBook Configuration 223 Add/Edit Outbound Phone Book: Field Definitions (cont’d) Field Name Values Description SIP F

Page 140 - Ctrl + Alt + L

E1 Phonebook Configuration MultiVOIP User Guide 224 Add/Edit Outbound Phone Book: Field Def’ns (cont’d) Field Name Values Description SPP Field

Page 141

MultiVOIP User Guide E1 PhoneBook Configuration 225 Clicking on the Advanced button brings up the Alternate Routing secondary screen. This feature p

Page 142

E1 Phonebook Configuration MultiVOIP User Guide 226 Alternate Routing Field Definitions Field Name Values Description Alternate IP Address n.n.n.n

Page 143

MultiVOIP User Guide E1 PhoneBook Configuration 227 4. The Add/Edit Inbound PhoneBook screen appears. Enter Inbound PhoneBook data for your MultiVO

Page 144 - Ctrl + Alt +H

E1 Phonebook Configuration MultiVOIP User Guide 228 Add/Edit Inbound Phone Book: Field Definitions Field Name Values Description Accept Any Numb

Page 145

MultiVOIP User Guide E1 PhoneBook Configuration 229 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Chan

Page 146

MultiVOIP User Guide Overview 23 Supplementary Telephony Services. The H.450 standard (an addition to H.323) brings to voip telephony more of the

Page 147

E1 Phonebook Configuration MultiVOIP User Guide 230 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Forwa

Page 148

MultiVOIP User Guide E1 PhoneBook Configuration 231 Remember that the initial MultiVOIP setup must be done locally or via the built-in Remote Configu

Page 149 - Identification

E1 Phonebook Configuration MultiVOIP User Guide 232 LilleReimsStrasbourgParis: Area 01RouenNantesLyonMarseilleToulouseBordeauxFrance Country Code:

Page 150

MultiVOIP User Guide E1 PhoneBook Configuration 233 010Rotterdam020 Amsterdam050Groningen040Eindhoven0118Middelburg038 Zwolle058Leeuwarden053Enschede

Page 151

E1 Phonebook Configuration MultiVOIP User Guide 234 An outline of the equipment setup in these three offices is shown below. IPNetworkDigitalVoIP2

Page 152

MultiVOIP User Guide E1 PhoneBook Configuration 235 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s London fa

Page 153

E1 Phonebook Configuration MultiVOIP User Guide 236 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Paris fa

Page 154

MultiVOIP User Guide E1 PhoneBook Configuration 237 The screen below shows Outbound PhoneBook entries for the VOIP in the company’s Amsterdam facilit

Page 155

E1 Phonebook Configuration MultiVOIP User Guide 238 Configuring Digital & Analog VOIPs in Same System Analog MultiVOIP units, like the MVP-210/

Page 156 - Ctrl + Alt + Sft

MultiVOIP User Guide E1 PhoneBook Configuration 239 The Series I analog VOIP phone book resides in the “Host” VOIP unit at Site B. It applies to bot

Page 157

Overview MultiVOIP User Guide 24 E1 LED Descriptions MVP3010 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of p

Page 158 - Ctrl + Alt + U

E1 Phonebook Configuration MultiVOIP User Guide 240 Phone Book for Analog VOIP Host Unit (Site B) (continued) VOIP Dir # -OR- DestinationPattern

Page 159

MultiVOIP User Guide E1 PhoneBook Configuration 241 The Outbound PhoneBook of the MVP3010 is shown below. Outbound Phone Book for MVP3010 Digital VOI

Page 160

E1 Phonebook Configuration MultiVOIP User Guide 242 The Inbound PhoneBook of the MVP3010 is shown below. Inbound Phone Book for MVP3010 Digital VOI

Page 161

MultiVOIP User Guide E1 PhoneBook Configuration 243 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix IP

Page 162

E1 Phonebook Configuration MultiVOIP User Guide 244 Inbound Phonebook for MVP410 Analog VOIP (Site F) Remove Prefix Add Prefix Channel Number Comme

Page 163

MultiVOIP User Guide E1 PhoneBook Configuration 245 Outbound Phone Book for MVP210 Analog VOIP (Site E) Destin. Pattern Remove Prefix Add Prefix I

Page 164

E1 Phonebook Configuration MultiVOIP User Guide 246 Inbound Phonebook for MVP210 Analog VOIP (Site E) Remove Prefix Add Prefix Channel Number Comme

Page 165 - Ctrl + Alt +Y

MultiVOIP User Guide E1 PhoneBook Configuration 247 Site D calling Site C 1. Dial 901189435632. 2. “9” gets outside line. On some PBXs, an “8” may

Page 166

E1 Phonebook Configuration MultiVOIP User Guide 248 Site D calling Site F A voip call from Inner London PBX to extension 7424 on the key telephone s

Page 167

MultiVOIP User Guide E1 PhoneBook Configuration 249 Site F calling Site D A voip call from a Tavistock key extension to extension 3117 on the PBX in

Page 168

MultiVOIP User Guide Overview 25 Specifications Specs for Digital T1 MultiVOIP Units Digital T1 MultiVOIP Specifications Parameter ……/Model MVP

Page 169

E1 Phonebook Configuration MultiVOIP User Guide 250 International Telephony Numbering Plan Resources Due to the expansion of telephone number capaci

Page 170 - Configuration

MultiVOIP User Guide E1 PhoneBook Configuration 251 URL Description http://kropla.com/phones.htm Guide to international use of modems. http://www.nu

Page 171 - MultiVOIP Phonebooks

252 Chapter 8: Operation and Maintenance

Page 172

MultiVOIP User Guide Operation & Maintenance 253 Operation and Maintenance Although most Operation and Maintenance functions of the software ar

Page 173

Operation and Maintenance MultiVOIP User Guide 254 System Information Parameter Definitions Field Name Values Description Boot Version nn.nn al

Page 174 - Alt + I Alt + O

MultiVOIP User Guide Operation & Maintenance 255 The frequency with which the System Information screen is updated is determined by a setting i

Page 175

Operation and Maintenance MultiVOIP User Guide 256 Statistics Screens Ongoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBX setting

Page 176

MultiVOIP User Guide Operation & Maintenance 257 The Call Progress Details Screen

Page 177

Operation and Maintenance MultiVOIP User Guide 258 Call Progress Details: Field Definitions Field Name Values Description Channel 1-

Page 178

MultiVOIP User Guide Operation & Maintenance 259 Call Progress Details: Field Definitions Field Name Values Description Packet Details Pac

Page 179

Overview MultiVOIP User Guide 26 Specs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP Specifications Parameter ……/Model MVP-3010 MVP-3010 w

Page 180

Operation and Maintenance MultiVOIP User Guide 260 Call Progress Details: Field Definitions (cont’d) From – To Details Description Gateway Name

Page 181

MultiVOIP User Guide Operation & Maintenance 261 Call Progress Details: Field Definitions (cont’d) DTMF/Other Details Field Name Values

Page 182

Operation and Maintenance MultiVOIP User Guide 262 Call Progress Details: Field Definitions (cont’d) Field Name Values Description Suppleme

Page 183 - PSTN Line

MultiVOIP User Guide Operation & Maintenance 263 Call Progress Details: Field Definitions (cont’d) Field Name Values Description Call Stat

Page 184

Operation and Maintenance MultiVOIP User Guide 264 About Logs Accessing “Statistics: Logs” Pulldown Icon Shortcut Sidebar Ctrl +

Page 185

MultiVOIP User Guide Operation & Maintenance 265 The Logs Screen

Page 186 - Values: Y/N

Operation and Maintenance MultiVOIP User Guide 266 Logs Screen Details: Field Definitions Field Name Values Description Log # column 1

Page 187 - No Response. When selected

MultiVOIP User Guide Operation & Maintenance 267 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call De

Page 188

Operation and Maintenance MultiVOIP User Guide 268 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call Details S

Page 189 - T1 Phonebook Examples

MultiVOIP User Guide Operation & Maintenance 269 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call Details

Page 190

MultiVOIP User Guide Overview 27 Installation at a Glance The basic steps of installing your MultiVOIP network involve unpacking the units, connect

Page 191

Operation and Maintenance MultiVOIP User Guide 270 Logs Screen Details: Field Definitions (cont’d) Supplementary Services Info Call Transferre

Page 192

MultiVOIP User Guide Operation & Maintenance 271 About IP Statistics Accessing IP Statistics Pulldown Icon Shortcut Sidebar Ct

Page 193

Operation and Maintenance MultiVOIP User Guide 272 IP Statistics Screen IP Statistics: Field Definitions Field Name Values Description UDP ver

Page 194

MultiVOIP User Guide Operation & Maintenance 273 IP Statistics: Field Definitions Field Name Values Description UDP versus TCP (continue

Page 195 - Digital & Analog VOIPs

Operation and Maintenance MultiVOIP User Guide 274 IP Statistics: Field Definitions (cont’d) Field Name Values Description Total Packets (con

Page 196

MultiVOIP User Guide Operation & Maintenance 275 IP Statistics: Field Definitions (cont’d) RTP Packets Voice signals are transmitted in Re

Page 197

Operation and Maintenance MultiVOIP User Guide 276 About Link Management The Link Management screen is essentially an automated utility for pinging

Page 198

MultiVOIP User Guide Operation & Maintenance 277

Page 199

Operation and Maintenance MultiVOIP User Guide 278 Link Management screen Field Definitions Field Name Values Description Monitor Link fields I

Page 200

MultiVOIP User Guide Operation & Maintenance 279 Link Management screen Field Definitions (cont’d) Field Name Values Description Link Statu

Page 201

28 Chapter 2: Quick Start Instructions

Page 202

Operation and Maintenance MultiVOIP User Guide 280 T1 Statistics Screen

Page 203

MultiVOIP User Guide Operation & Maintenance 281 T1 Statistics: Field Definitions Field Name Values Description Red Alarm Integer tally of ala

Page 204 - Call Completion Summaries

Operation and Maintenance MultiVOIP User Guide 282 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Yellow Alarm Tally sinc

Page 205

MultiVOIP User Guide Operation & Maintenance 283 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Bipolar Violation I

Page 206 - Site D calling Site F

Operation and Maintenance MultiVOIP User Guide 284 E1 Statistics Screen E1 Statistics: Field Definitions Field Name Values Description Red Alarm

Page 207 - Site F calling Site D

MultiVOIP User Guide Operation & Maintenance 285 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot

Page 208 - Chapter 7: E1 Phonebook

Operation and Maintenance MultiVOIP User Guide 286 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot 16

Page 209

MultiVOIP User Guide Operation & Maintenance 287 About Registered Gateway Details The Registered Gateway Details screen presents a real-time di

Page 210 - Free VOIP Calls

Operation and Maintenance MultiVOIP User Guide 288

Page 211 - Local Calling Area

MultiVOIP User Guide Operation & Maintenance 289 Registered Gateway Details: Field Definitions Field Name Values Description Column Headings

Page 212 - Local Calling Areas

MultiVOIP User Guide Quick Start Instructions 29 The Quick Start Guide is a separate manual with streamlined instructions to get the MultiVOIP up and

Page 213 - National Rates

Operation and Maintenance MultiVOIP User Guide 290 About Alternate Server Statistics Accessing Alternate Server Statistics Pulldown Shortcut Si

Page 214 - Calls at UK

MultiVOIP User Guide Operation & Maintenance 291 H.323 Gatekeepers (Statistics, Servers): Field Definitions Field Name Values Description Co

Page 215

Operation and Maintenance MultiVOIP User Guide 292 SIP Proxies (Statistics, Servers): Field Definitions Field Name Values Description Column Hea

Page 216

MultiVOIP User Guide Operation & Maintenance 293 SPP Registrars (Statistics, Servers): Field Definitions Field Name Values Description Colum

Page 217

Operation and Maintenance MultiVOIP User Guide 294 About Packetization Time You can use the Packetization Time screen to specify definite packeti

Page 218 - Click Add

MultiVOIP User Guide Operation & Maintenance 295 Packetization Time Screen Packetization rates can be set separately for each channel. T

Page 219

Operation and Maintenance MultiVOIP User Guide 296 Once the packetization rate has been set for one channel, it can be copied into other channels.

Page 220

MultiVOIP User Guide Operation & Maintenance 297 MultiVoip Program Menu Items After the MultiVoip program is installed on the PC, it can

Page 221

Operation and Maintenance MultiVOIP User Guide 298 MultiVOIP Program Menu (cont’d) Menu Selection Description Download CAS Protocol The CAS pro

Page 222

MultiVOIP User Guide Operation & Maintenance 299 “Downloading” here refers to transferring program files from the PC to the nonvolatile “flash”

Page 223

3 CONTENTS CHAPTER 1: OVERVIEW...6 ABOUT THIS MANUAL...

Page 224

Mechanical Installation & Cabling MultiVOIP User Guide 30 Chapter 3: Mechanical Installation and Cabling

Page 225

Operation and Maintenance MultiVOIP User Guide 300 Date and Time Setup The dialog box below allows you to set the time and date indicators of the M

Page 226

MultiVOIP User Guide Operation & Maintenance 301 If you conduct a search, for example, on the word “MultiVoip,” you will be directed to a list

Page 227

Operation and Maintenance MultiVOIP User Guide 302 Once the updated firmware has been located, it can be downloaded from the web/ftp site using nor

Page 228

MultiVOIP User Guide Operation & Maintenance 303 Generally, the firmware file will be a self-extracting compressed file (with .zip extension),

Page 229

Operation and Maintenance MultiVOIP User Guide 304 Implementing a Software Upgrade MultiVOIP software can be upgraded locally using a single comman

Page 230

MultiVOIP User Guide Operation & Maintenance 305 Download Firmware transfers the firmware (including the H.323 protocol stack) in the PC’s Mul

Page 231 - E1 Phonebook Examples

Operation and Maintenance MultiVOIP User Guide 306 3. If a password has been established, the Password Verification screen will appear. Type in

Page 232 - France Country Code: 33

MultiVOIP User Guide Operation & Maintenance 307 5. The program will locate the firmware “.bin” file in the MultiVOIP directory. Highlight the

Page 233 - The Netherlands

Operation and Maintenance MultiVOIP User Guide 308 Downloading CAS Protocol 1. The MultiVoip Configuration program may be on or off when invoking

Page 234

MultiVOIP User Guide Operation & Maintenance 309 4. The directory containing the CAS protocol files (extension is .cas) will appear. S

Page 235

MultiVOIP User Guide Mechanical Installation & Cabling 31 Introduction When the MVP2410 or MVP3010 unit is to be installed into a rack, two able-

Page 236

Operation and Maintenance MultiVOIP User Guide 310 Downloading Factory Defaults 1. The MultiVoip Configuration program must be off when invoking

Page 237

MultiVOIP User Guide Operation & Maintenance 311 3. If a password has been established, the Password Verification screen will appear. Type in

Page 238

Operation and Maintenance MultiVOIP User Guide 312 5. After the PC gets a response from the MultiVOIP, the Dialog – IP Parameters screen will appea

Page 239

MultiVOIP User Guide Operation & Maintenance 313 Setting and Downloading User Defaults The Download User Defaults command allows you to maintai

Page 240

Operation and Maintenance MultiVOIP User Guide 314 3. To download the user defaults, go to Start | Programs | MultiVOIP xxx | Download User Defaul

Page 241

MultiVOIP User Guide Operation & Maintenance 315 5. Progress bars will appear during the file transfer process. 5. When the file transfer pr

Page 242

Operation and Maintenance MultiVOIP User Guide 316 Setting a Password (Windows GUI) After a user name has been designated and a password has been

Page 243

MultiVOIP User Guide Operation & Maintenance 317 2. To invoke the Set Password command, go to Start | Programs | MVP____ x.xx | Set Password.

Page 244

Operation and Maintenance MultiVOIP User Guide 318 NOTE: Be sure to write down your password in a convenient but secure place. If the password is

Page 245

MultiVOIP User Guide Operation & Maintenance 319 6. After the password has been set, the user will be required to enter the password to gain ac

Page 246

Mechanical Installation & Cabling MultiVOIP User Guide 32 Unpacking Your MultiVOIP When unpacking your MultiVOIP, check to see that all of the

Page 247

Operation and Maintenance MultiVOIP User Guide 320 Setting a Password (Web Browser GUI) Setting a password is optional when using the MultiVOIP web

Page 248

MultiVOIP User Guide Operation & Maintenance 321 Un-Installing the MultiVOIP Software 1. To un-install the MultiVOIP configuration software, go

Page 249

Operation and Maintenance MultiVOIP User Guide 322 3. A special warning message similar to that shown below may appear for the MultiVOIP software’s

Page 250 - URL Description

MultiVOIP User Guide Operation & Maintenance 323 Upgrading Software As noted earlier (see the section Implementing a Software Upgrade above), t

Page 251

Operation and Maintenance MultiVOIP User Guide 324 FTP Server File Transfers (“Downloads”) MultiTech has built an FTP server into the MultiVOIP uni

Page 252 - Maintenance

MultiVOIP User Guide Operation & Maintenance 325 To transfer files using the FTP server functionality in the MultiVOIP, follow these directions

Page 253 - Operation and Maintenance

Operation and Maintenance MultiVOIP User Guide 326 3. Install FTP Client Program or Use Substitute. You should install an FTP client program on th

Page 254

MultiVOIP User Guide Operation & Maintenance 327 5. Identify Files to be Updated. Determine which files you want to update. Six types of file

Page 255

Operation and Maintenance MultiVOIP User Guide 328 6. Contact MultiVOIP FTP Server. You must make contact with the FTP Server in the voip using ei

Page 256 - About Call Progress

MultiVOIP User Guide Operation & Maintenance 329 7. Log In. Use the User Name and password established in item #2 above. The login screens wi

Page 257

MultiVOIP User Guide Mechanical Installation & Cabling 33 Rack Mounting Instructions The MultiVOIPs can be mounted in an industry-standard EIA 19

Page 258

Operation and Maintenance MultiVOIP User Guide 330 8. Invoke Download. Downloading can be done with a web browser or with an FTP client program.

Page 259

MultiVOIP User Guide Operation & Maintenance 331 You may be asked to confirm the overwriting of files on the MultiVOIP. Do so. File transfer

Page 260

Operation and Maintenance MultiVOIP User Guide 332 8B. Download with FTP Client Program. 8B1. In the local directory browser of the FTP client pr

Page 261

MultiVOIP User Guide Operation & Maintenance 333 Some FTP client programs are more graphically oriented (see previous screen), while others (li

Page 262

Operation and Maintenance MultiVOIP User Guide 334 Web Browser Interface You can control the MultiVOIP unit with a graphic user interface (GUI) ba

Page 263

MultiVOIP User Guide Operation & Maintenance 335 The initial configuration step of assigning the voip unit an IP address must still be done loc

Page 264 - About Logs

Operation and Maintenance MultiVOIP User Guide 336 The web GUI cannot perform logging in the same direct mode done in the Windows GUI. However, w

Page 265 - The Logs Screen

MultiVOIP User Guide Operation & Maintenance 337 a video monitor as possible in order to see all of a screen’s contents with minimal scrolling.

Page 266

Operation and Maintenance MultiVOIP User Guide 338 During the installation, you must specify which browser you’ll use in the Select Browsers screen

Page 267

MultiVOIP User Guide Operation & Maintenance 339 After the Java program has been installed, you can access the MultiVOIP using the web browser

Page 268

Mechanical Installation & Cabling MultiVOIP User Guide 34 Safety Recommendations for Rack Installations Ensure proper installation of the unit

Page 269

Operation and Maintenance MultiVOIP User Guide 340 SysLog Server Functions MultiTech has built SysLog server functionality into the software of the

Page 270

MultiVOIP User Guide Operation & Maintenance 341 Before a SysLog client program is used, the SysLog functionality must be enabled within the Mu

Page 271 - About IP Statistics

Operation and Maintenance MultiVOIP User Guide 342 Configuring the SysLog Client Program. Configure the SysLog client program for your own needs.

Page 272

343 Chapter 9 Warranty, Service, and Tech Support

Page 273

Warranty, Service, & Tech Support MultiVOIP User Guide 344 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will

Page 274

MultiVOIP User Guide Warranty, Service, & Tech Support 345 For out-of-warranty repair charges, go to www. multitech.com/documents/warranties Ext

Page 275

Warranty, Service, & Tech Support MultiVOIP User Guide 346 Technical Support Multi-Tech Systems has an excellent staff of technical support pe

Page 276 - About Link Management

347 Chapter 10: Regulatory Information

Page 277

Regulatory Information MultiVOIP User Guide 348 EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm

Page 278

MultiVOIP User Guide Regulatory Information 349 Warning: Changes or modifications to this unit not expressly approved by the party responsible for c

Page 279

MultiVOIP User Guide Mechanical Installation & Cabling 35 19-Inch Rack Enclosure Mounting Procedure Attaching the MultiVOIP to a rack-rail of an

Page 280

Regulatory Information MultiVOIP User Guide 350 may request you to remove the equipment form t network until the problem is resolved. 7. No repairs

Page 281

MultiVOIP User Guide Regulatory Information 351 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive places a

Page 282 - [To be supplied.]

352 Appendix A: Cable Pinouts

Page 283

MultiVOIP User Guide Cable Pinouts 353 Appendix A: Cable Pinouts Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 PIN NO

Page 284

Cable Pinouts MultiVOIP User Guide 354 T1/E1 Connector T1/E1 Connector 1 2 3 4 5 6 7 8 Transmit Pair (to line)}45Receive Pair (from line)}1

Page 285

MultiVOIP User Guide Cable Pinouts 355 Pin Functions (FXS/FXO Interface) FXS Pin Description FXO Pin Description 2 N/C 2 N/C 3 Ring 3 Tip 4 Ti

Page 286

Cable Pinouts MultiVOIP User Guide 356 ISDN BRI RJ-45 Pinout Information The S/T interface uses an 8-conductor modular cable terminated with an 8-p

Page 287 - Ctrl + Alt + W

MultiVOIP User Guide Cable Pinouts 357 ISDN Interfaces: “ST” and “U” The MVP410ST and MVP810ST are ISDN-BRI voip units that use an S/T outlet inte

Page 288

358 Appendix B: TCP/UDP Port Assignments

Page 289

MultiVOIP User Guide Cable Pinouts 359 Well Known Port Numbers The following description of port number assignments for Internet Protocol (IP) co

Page 290 - Ctrl + Alt + 4

Mechanical Installation & Cabling MultiVOIP User Guide 36 Cabling Cabling Procedure Cabling your MultiVOIP entails making the proper connection

Page 291

360 Appendix C: Installation Instructions for MVP428 Upgrade Card

Page 292

MultiVOIP User Guide 8-Channel Analog Expansion Card 361 Installation Instructions for MVP428 Upgrade Card In this procedure, you will install an a

Page 293

8-Channel Analog Expansion Card MultiVOIP User Guide 362 3. Using a Phillips driver, remove the three screws that secure the main circuit board and

Page 294 - About Packetization Time

MultiVOIP User Guide 8-Channel Analog Expansion Card 363 8. On the phone-jack side of the circuit card, three screws attach the circuit card to the

Page 295 - Increments (in Kbps)

8-Channel Analog Expansion Card MultiVOIP User Guide 364 11. Locate the male 60-pin vertical connector near the LED edge of the main circuit card.

Page 296

MultiVOIP User Guide Index 365 Index

Page 297

Index MultiVOIP User Guide 366 INDEX Alternate Phone Number field, SPP E1... 224 Alternate Phone Number,

Page 298

MultiVOIP User Guide Index 367 Enable (Call Forwarding) ... 186 Forward Condition... 187 Forward Destination ...

Page 299 - Configuration Port Setup

Index MultiVOIP User Guide 368 E1... 224 T1... 181 Alternate Pr

Page 300 - Obtaining Updated Firmware

MultiVOIP User Guide Index 369 MVP3010... 36 Cadence 1 (custom) field ... 132 Cadence 2 (custom) field .

Page 301

MultiVOIP User Guide Mechanical Installation & Cabling 37 4. If you intend to configure the MultiVOIP remotely using the MultiVOIP Windows GUI, c

Page 302

Index MultiVOIP User Guide 370 T1... 15 Call Transfer Enable... 147 Call Transfer musi

Page 303 - C:\Acme-Inc\MVP3000-firm

MultiVOIP User Guide Index 371 COM port allocation... 164 COM port assignments ... 164 COM port conflict error messa

Page 304

Index MultiVOIP User Guide 372 Custom Fields (RADIUS) definitions... 162 Custom Fields (SMTP) definiti

Page 305 - Downloading Firmware

MultiVOIP User Guide Index 373 delay, versus voice quality... 87 Delete File button Logs (Statistics) screen... 266 Description

Page 306

Index MultiVOIP User Guide 374 Answer Delay (Enable)... 102 Answer Delay Timer... 102 FXS Current Detect Timer... 103 E1

Page 307

MultiVOIP User Guide Index 375 Enable DNS (Ethernet/IP Parameters) field... 72 Enable ISDN-PRI field E1/IS

Page 308 - Downloading CAS Protocol

Index MultiVOIP User Guide 376 Forward Destination (Inbound PhBk) E1... 230 Forward Error Correction (call

Page 309

MultiVOIP User Guide Index 377 Gatekeeper Discovery Polling Interval (H.323 Call Signaling) field... 111 gatekeeper interaction E1 models ...

Page 310 - Downloading Factory Defaults

Index MultiVOIP User Guide 378 H.323 version 4 features E1... 18 T1...

Page 311

MultiVOIP User Guide Index 379 IP Address field (Registered Gateway Details)... 289 IP Address to Ping (Link Mana

Page 312

Technical Configuration (T1/E1) MultiVOIP User Guide 38 Chapter 4: Software Installation

Page 313 - Cancel Help

Index MultiVOIP User Guide 380 PRI... 16 LED indicators E1...

Page 314

MultiVOIP User Guide Index 381 Start Date, Time... 266 Status ... 266 Supplementary Servic

Page 315

Index MultiVOIP User Guide 382 E1 models ... 19 T1 models ... 11 MultiVOIP FAQ (on MT

Page 316

MultiVOIP User Guide Index 383 T1/ISDN ... 96 Optimization Factor field... 87 Options (callee, statis

Page 317

Index MultiVOIP User Guide 384 to lift during installation ... 35 to lift unit during installation ... 31 Phone Book Version System Info

Page 318

MultiVOIP User Guide Index 385 Primary Proxy (SIP Call Signaling) field... 115 Primary Registrar (SPP Call S

Page 319

Index MultiVOIP User Guide 386 Red Alarm (T1 stats) field ... 281 Regional Parameter definitions... 126, 127, 128, 129 Regional Parameter f

Page 320

MultiVOIP User Guide Index 387 E1... 230 T1... 188 ring tone,

Page 321

Index MultiVOIP User Guide 388 Proxy Domain Name / IP Address... 115 Proxy Polling Interval...

Page 322

MultiVOIP User Guide Index 389 Primary Registrar... 119 Registrar IP Address... 119 Registrar Options...

Page 323 - Upgrading Software

MultiVOIP User Guide Mechanical Installation & Cabling 39 Introduction Configuring software for your MultiVOIP entails three tasks: (1) loadin

Page 324

Index MultiVOIP User Guide 390 Call Transfer Enable... 147 Select Channel ... 147 Supplementary Services Paramet

Page 325

MultiVOIP User Guide Index 391 Calling Number Suffix (Caller ID)... 97 Clocking...

Page 326

Index MultiVOIP User Guide 392 trace on/off (logging)... 143 Transfer Sequence ... 145, 147 Transmit Data Overflow (E1

Page 327

MultiVOIP User Guide Index 393 Use Gatekeeper (Outbound Phonebook) field E1... 222 T1...

Page 328

Index MultiVOIP User Guide 394 Voice/FAX Parameter fields Call Duration ... 88 Voice/FAX Parameter fields Consecutive Pack

Page 329

395 S000384A

Page 330

Contents MultiVOIP User Guide 4 CHAPTER 6: T1 PHONEBOOK CONFIGURATION...170 T1 VERSUS E1 TELEPHONY ENVIRONMENTS...

Page 331

Technical Configuration (T1/E1) MultiVOIP User Guide 40 2. Insert the MultiVOIP CD into your CD-ROM drive. The CD should start automatically. It

Page 332

MultiVOIP User Guide Mechanical Installation & Cabling 41 4. A ‘welcome’ screen appears. Press Enter or click Next to continue.

Page 333

Technical Configuration (T1/E1) MultiVOIP User Guide 42 5. Follow the on-screen instructions to install your MultiVOIP software. The first screen

Page 334 - Web Browser Interface

MultiVOIP User Guide Mechanical Installation & Cabling 43 6. At the next screen, you must select a program folder location for the MultiVOIP soft

Page 335

Technical Configuration (T1/E1) MultiVOIP User Guide 44 7. On the next screen you can select the COM port that the command PC will use when commu

Page 336

MultiVOIP User Guide Mechanical Installation & Cabling 45 8. A completion screen will appear. Click Finish. 9. When setup of the MultiVOIP sof

Page 337

Technical Configuration (T1/E1) MultiVOIP User Guide 46 Un-Installing the MultiVOIP Configuration Software 1. To un-install the MultiVOIP configur

Page 338

MultiVOIP User Guide Mechanical Installation & Cabling 47 3. A special warning message similar to that shown below may appear concerning the Mul

Page 339

Technical Configuration (T1/E1) MultiVOIP User Guide 48 4. A completion screen will appear. Click Finish.

Page 340 - SysLog Server Functions

49 Chapter 5: Technical Configuration

Page 341

MultiVOIP User Guide ContentsVOIP5 Un-Installing the MultiVOIP Software ...321 Upgrading S

Page 342

Technical Configuration MultiVOIP User Guide 50 Configuring the MultiVOIP There are two ways in which the MultiVOIP must be configured before ope

Page 343 - Tech Support

MultiVOIP User Guide Technical Configuration 51Local configuration is done through a connection between the “Command” port of the MultiVOIP and the

Page 344 - Customers

Technical Configuration MultiVOIP User Guide 52 Functional Equivalence of Interfaces. The MultiVOIP configuration program is required to do the i

Page 345

MultiVOIP User Guide Technical Configuration 53Local Configuration This manual primarily describes local configuration with the Windows GUI. After

Page 346 - Technical Support

Technical Configuration MultiVOIP User Guide 54 IP Parameters The following parameters must be known about the network (LAN, WAN, Internet, etc.)

Page 347

MultiVOIP User Guide Technical Configuration 55T1 Telephony Parameters (for MVP2410) The following parameters must be known about the PBX or telco

Page 348 - FCC Declaration

Technical Configuration MultiVOIP User Guide 56 E1 Telephony Parameters (for MVP3010) The following parameters must be known about the PBX or tel

Page 349 - FCC Part 68 Telecom

MultiVOIP User Guide Technical Configuration 57SMTP Parameters (for email call log reporting) required if log reports of VOIP call traffic are to

Page 350 - Canadian Limitations Notice

Technical Configuration MultiVOIP User Guide 58 Config Info CheckList

Page 351 - WEEE Statement

MultiVOIP User Guide Technical Configuration 59Local Configuration Procedure (Summary) After the MultiVOIP configuration software has been installe

Page 353

Technical Configuration MultiVOIP User Guide 60 17. Set NAT Traversal (STUN) parameters. Optional. Applicable only under SIP Call Signaling when

Page 354 - Voice/Fax Channel Connectors

MultiVOIP User Guide Technical Configuration 613. Confirm Connection. If the MultiVOIP is set for an available COM port and is correctly cabled to

Page 355

Technical Configuration MultiVOIP User Guide 62 In the lower left corner of the screen, the connection status of the MultiVOIP will be displayed.

Page 356 - 1 2 3 4 5 6 7 8

MultiVOIP User Guide Technical Configuration 634. Solving Common Connection Problems. A. Fixing a COM Port Problem. If the MultiVOIP main screen a

Page 357

Technical Configuration MultiVOIP User Guide 64 4B. Fixing a Cabling Problem. If the MultiVOIP cannot be located by the computer, two error messa

Page 358 - Assignments

MultiVOIP User Guide Technical Configuration 656. Set Ethernet/IP Parameters. This dialog box can be reached by pulldown menu, toolbar icon, keyboa

Page 359 - Port Number Assignment List

Technical Configuration MultiVOIP User Guide 66 In each field, enter the values that fit your particular network.

Page 360 - Upgrade Card

MultiVOIP User Guide Technical Configuration 67The Ethernet/IP Parameters fields are described in the tables and text passages below. Note that bo

Page 361 - Procedure in Detail

Technical Configuration MultiVOIP User Guide 68 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description Ethernet Parameters 8

Page 362

MultiVOIP User Guide Technical Configuration 69 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description IP Parameter fields Gat

Page 363 - Screw locations (2)

MultiVOIP User Guide Overview 7 About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three

Page 364 - These screws (4 places)

Technical Configuration MultiVOIP User Guide 70 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description DiffServ Parameter f

Page 365

MultiVOIP User Guide Technical Configuration 71 The IP Datagram with Header, Its Type-of-Service field, & DiffServ bits => 0 4 8 16

Page 366

Technical Configuration MultiVOIP User Guide 72 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description FTP Parameter fields

Page 367

MultiVOIP User Guide Technical Configuration 73About Service Records An SRV record holds the following information: • Service: the symbolic name

Page 368

Technical Configuration MultiVOIP User Guide 74 7. Set up the Web Browser GUI (Optional). After an IP address for the MultiVOIP unit has been

Page 369

MultiVOIP User Guide Technical Configuration 758. Set Voice/FAX Parameters. This dialog box can be reached by pulldown menu, toolbar icon, keyboar

Page 370

Technical Configuration MultiVOIP User Guide 76 In each field, enter the values that fit your particular network.

Page 371

MultiVOIP User Guide Technical Configuration 77Note that Voice/FAX parameters are applied on a channel-by-channel basis. However, once you have es

Page 372

Technical Configuration MultiVOIP User Guide 78 The Voice/FAX Parameters fields are described in the tables below. Voice/Fax Parameter Definition

Page 373

MultiVOIP User Guide Technical Configuration 79 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description DTMF Parameters Duration

Page 374

Overview MultiVOIP User Guide 8 MultiVOIP Product Family ModelDescription MVP-2410 MVP 24-48 MVP 3010 MVP 30-60 Function T1 digital VOIP unit T1

Page 375

Technical Configuration MultiVOIP User Guide 80 Voice/Fax Parameter Definitions (cont’d) Field Name Valuee Description FAX Parameters (cont’d)

Page 376

MultiVOIP User Guide Technical Configuration 81 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Auto-matic Determines w

Page 377

Technical Configuration MultiVOIP User Guide 82 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description Advanced Features Silen

Page 378

MultiVOIP User Guide Technical Configuration 83 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert P

Page 379

Technical Configuration MultiVOIP User Guide 84 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert

Page 380

MultiVOIP User Guide Technical Configuration 85 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description AutoCall/Offhook Alert Pa

Page 381

Technical Configuration MultiVOIP User Guide 86 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Dyna

Page 382

MultiVOIP User Guide Technical Configuration 87 Voice/Fax Parameter Definitions (cont’d) Field Name Values Description Dynamic Jitter Maximum

Page 383

Technical Configuration MultiVOIP User Guide 88 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconnect Au

Page 384

MultiVOIP User Guide Technical Configuration 899. Set T1/E1/ISDN Parameters. This dialog box can be reached by pulldown menu, keyboard shortcut, o

Page 385

MultiVOIP User Guide Overview 9 Introduction to TI MultiVOIPs (MVP2410 & MVP24-48) We proudly present MultiTech’s T1 Digital Multi-VOIP produc

Page 386

Technical Configuration MultiVOIP User Guide 90 In each field, enter the values that fit your particular network.

Page 387

MultiVOIP User Guide Technical Configuration 91T1 Parameters. The parameters applicable to T1 and their values are shown in the figure below. The

Page 388

Technical Configuration MultiVOIP User Guide 92 T1 Parameter Definitions Field Name Values Description T1/E1/ISDN T1 North American digital

Page 389

MultiVOIP User Guide Technical Configuration 93 T1 Parameter Definitions (cont’d) Field Name Values Description CAS Protocol E&M Immed Strt

Page 390

Technical Configuration MultiVOIP User Guide 94 T1 Parameter Definitions Field Name Values Description FXS Ground Start Supervision Parameter

Page 391

MultiVOIP User Guide Technical Configuration 95 T1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground Start Supervision Par

Page 392

Technical Configuration MultiVOIP User Guide 96 T1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Country see

Page 393

MultiVOIP User Guide Technical Configuration 97 T1 Parameter Definitions (cont’d) Field Name Values Description General T1/E1/ISDN Parameters

Page 394

Technical Configuration MultiVOIP User Guide 98 T1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS Match

Page 395 - S000384A

MultiVOIP User Guide Technical Configuration 99E1 Parameters. The parameters applicable to E1 and their values are shown in the figure below. The

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